Chatomate

Chatomate is a unified customer engagement and automation platform that helps businesses simplify, automate, and scale digital conversations across channels. It allows teams to craft message templates, launch outreach campaigns, and build smart interaction flows that support customers at every stage of their journey.

Through Chatomate, business can coordinate conversations from a single platform, deliver more connected and personalized experiences, and smoothly transfer chats to human agents whenever needed. Along with automation and communication management, the platform offers reporting and performance visibility so teams can monitor results and improve customer engagement over time.

Chatomate supports channels including WhatsApp, Web, Facebook Messenger, Instagram, Telegram, and RCS.

Onboarding

Quickly set up your workspace and launch your first automated journey.

Dashboard

A high-level view of usage, active sessions, and key KPIs.

Campaign Manager

Schedule and manage multi-channel outreach at scale.

Template Manager

Design and organize reusable message content and media blocks.

Reports

Deep-dive into performance analytics and conversion tracking.

Flow Builder

Build visual conversation paths with drag-and-drop logic.

Customers

Manage unified profiles, interaction history, and segments.

Live Chat

Enable seamless human agent handover for real-time support.

Integration

Connect your tech stack via APIs, webhooks, and third-party apps.

Automation

Trigger workflows and background tasks based on custom events.

Fields

Define custom data variables for advanced personalization.

Settings

Configure channels, security, and global account preferences.